Benefits of Members

By registration as a member to the Loyalty Program and issue of a member card, the following will apply:
  • 2-10 reservations: 15% discount in all hotel services (Silver)
  • Over 11 reservations: 20% discount in all hotel services (Gold)
  • Early Check In & Late Check out upon availability
  • Free Late Check out upon availability until 14.00
  • Participation in the annual lottery with a draw 3 free nights in one of hotels of our Group. The lottery will take place every December.
Rights of privileges using the member card
  • Card holder
  • Family members (spouse and children)
Categorize of members
  • All members start with the silver card
  • Once 10 reservations are completed, they are automatically upgraded to the gold card
  • 1st Degree: Silver Members: 2-10 reservations
  • 2nd Degree: Gold Members: 11 and more reservations
Other Data
  • Anyone can become a member by logging in automatically to the Reward Program and accept the terms which are applicable to the program.
  • The members are classified in 2 categories, each of them with its own privileges. The criterion is the number of reservations 
  • Categories: Silver Member & Gold Member 
  • Joining a category will be done based on reservations 
  • The privileges are redeemed once are completed and they are attributed to the next reservation.
  • The above privileges concern exclusively the reservations that are made directly from the hotel’s website, through our Reservation Department, or upon check in our Front Office Department
  • The specific discounts are applied only to guests that become direct members and not requested from other resources or other Websites
  • In case of Special Rates (corporate/Travel Agents etc.) additional Members discounts are not applied
  • Those who are members will have Best Price Guaranteed 
  • For the availability it is mandatory to contact our Reservations Department where after checking the booking history of each member, we will confirm availability and other privileges or discounts 
  • Discounts are applied only to the main services provided exclusively by the Hotel (Accommodation, Wellness Club, Parking, Food and Beverage).
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Eλia Hotels Group Bettolo 1
CHANIA, 73100, Chania, Greece
Phone: +30 2821504684
Mob.: +30 6974500111
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